EmployID is a research project aiming at supporting public employment services and their employees in adapting to the changes to their world of work by facilitating the development of their professional identities.
In close cooperation with the Youth Employment Project and our associate partner GOPA mbH who supports the PES in Bosnia-Hercegovina, EmployID has shared its experiences. Katarina Ćurković from the Croatian Public Employment Service as well as Tomáš Šprlák, representative of the Slovak Public Employment service, which has co-operated with EmployID as an associate partner, have shared as part of a panel discussion their experiences on technology implementation projects and stressed the importance of new approaches and particularly the flexibility and the deep understanding of real needs of practitioners as a success factor.
Afterwards, a peer coaching workshop was organized with attendance from the different cantonal PES of Bosnia-Hercegovina. In this workshop which was moderated by the EmployID Consultancy Network member Ranko Markus, EmployID presented experiences and results from the Croatian and Slovakian perspective, and Mia Hadžiahmetović from the Youth Employment Project presented their adaptation of peer coaching, inspired by the EmployID approach which focuses on a small-step transitions from existing practice and therefore concentrated on one-on-one coaching on their interactions with clients. During the workshop, particularly skills of practitioners required to use modern technologies and overcoming existing gaps were focus of the discussion, which is also the main challenge for expanding the reflective community platform in BIH.
Overall, the event provided interesting perspectives on sustaining the achievement of EmployID and transition to a post-funding period under the umbrella of the EmployID Consultancy Network.
Dr. Alan Brown and Dr. Jenny Bimrose presented the concept of Identity Transformation and led the discussions on the workshop with HZZ PES practicioners. Specific use cases were worked on, presented and discussed and conclusions were presented by the participants about the possibilities of implementing tools and interventions to support the Identity Transformation. Find the presentation under this lines.
Pablo Franzolini and Carmen Wolf facilitated the Peer Coaching HZZ Trainers workshop at Split, Croatia on 9th of May 2018. An observation sheet was used to provide feedback to the implementaton of the Peer Coachig process (idea that came from the experience of DWP, one of out EmployID project partners).
How EmployID contributes to the transformation of professional identity in Slovak PES: case study of a seeming failure
Disclaimer: The following article does not necessarily reflect the official opinion of the Central Office of Labour, Social Affairs and Family.
Author: Tomas Sprlak, Service Manager, Guidance and Counselling Department of the Central Office of Labour, Social Affairs and Family.
Online Educa Berlin Pre-Conference Workshop on the Changing World of Work and the Role of Identities
The world of work is undergoing a fundamental transformation. Technological developments, new management approaches, and the ever-increasing complexity of value creation processes, both challenge individuals and often drive them toward new job roles, resulting in uncertainty and a rethinking of the role of work for personal well-being.
A neglected but crucial aspect to this is professional identity, which is a key factor in developing resilience in a world characterized by uncertainty. It enables a shape change (instead of reacting to change) and determines motivation and openness toward new developments. Supporting the transformation of professional identity is a new frontier in human resource development. It requires a combination of collaborative and individual reflection, coaching and peer support, and it brings the role of narratives and their evolution to the forefront.
In this workshop, we want to engage with participants in a conversation about the role of professional identity as a focus area for learning & development, and how social learning technologies can facilitate it. This includes examples of using social online courses to stimulate reflection, courses and methods to develop coaching & peer facilitation skills, introducing solutions for visualizing and interpreting open data (in the context of labour market information), and the use of narratives to capture experiential knowledge.
A paper, authored by Rachel Mulvey, Jenny Bimrose and Alan Brown, was presented at an international careers conference in Mexico City (29 November – 1st December). The paper was presented under a strand entitled: Technology-enhanced learning, professionalisation, identity and social engagement, guidance practitioners and counsellors. Supporting the professional identity transformation of career and employment practitioners, which is necessary to enable them to rise to the challenges of their new roles, are the key foci of the research project upon which this paper draws. A primary objective of the four year research project, funded by the European Union (2014 – 2018) is to investigate how technology-enhanced learning (TEL) approaches could facilitate identity transformation for careers and employment counsellors. The TEL approaches included the use of blended learning programmes for PES, a Massive Open Online Course (MOOC) for careers and employment counsellors more generally, complemented by the use of on-line labour market information tools as well as on-line support for reflection and peer coaching. This paper reports on blended learning programme delivered to work coaches in one PES and the MOOC delivered to careers and employment counsellors across Europe.