HCII is one of the largest HCI conferences, which this year (10 – 14. Jul. 2017) took place in Vancouver, Canada. The conference location was right on the waterfront with a spectacular view of the harbour. The conference included 1,228 papers (with an acceptance rate of 28%). ZSI presented a paper on user experiences around semantic analysis, part of the learning analytics work in EmployID.
EmployID is a research project aiming at supporting public employment services and their employees in adapting to the changes to their world of work by facilitating the development of their professional identities.
Jenny Bimrose, Rachel Mulvey and Alan Brown attended the ECP conference to present on EmployID. First, Alan and Jenny presented a paper as part of a symposium entitled: Career Transitions in a Global Context: Clients and career practitioner experiences. The title of their paper was: Professional Identity transformation. Second, Rachel and Alan presented a paper in the session entitled: Innovative Methodologies. The title of their paper was: Facilitating professional identity transformation through on-line collaboration.
Both presentations generated considerable interest.
On 8th June 2017, the kick-off workshop on peer coaching was co-delivered by Carmen Wolf, Dr Deirdre Hughes and Pablo Franzolini in Tallinn, Estonia in close co-operation with Margit Rammo from Foundation Innove. In total 32 guidance practitioners from youth guidance centres and labour offices in Estonia were introduced to EmployID peer coaching.
Identity transformation has been at the heart of EmployID ever since the project's idea was taking shape. While professional identity, and the challenges associated with its transformation, are increasingly recognized as key learning challenges in the context of a rapidly changing world of work, it has always been difficult to introduce the concept and research results to other fields and, particularly, to practioners. To improve that, the project has tried out a visual approach, facilitated by Simone Fass, an illustrator from Leipzig. In the workshop, we've been using illustrations of the abstract concepts and live illustration of our discussion. While we still need to work on the story for the different target groups, and complete our set of (visual) analytical tools, it helped to clarify several key aspects.
As part of its sustainability initiative, EmployID has established a cooperation with its associate partner NARRATA Consult, which has many years of experiences in facilitating the use of narratives in business contexts, e.g., in the area of securing experiential knowledge of retiring employees. In a first meeting in Karlsruhe, Christine Erlach and Karin Thier shared their experiences and helped the project in its ongoing effort to make the knowledge accumulated in the past three years about introducing social learning into PES more accessible to others. The use of narratives is closely linked to identity transformation in two-fold way: (i) narratives are an important element of identities, and (2) they play an important role in transformation processes by communicating in a rich way the mixture of knowledge, experiences, and emotions. Therefore it was agreed that NARRATA Consult is an ideal complement to offering of EmployID. Further consultations and discussions will follow.
To complements its sustainability activities with European PES in its associate partner network, Jenny Bimrose, Rachel Mulvey, and Alan Brown from University of Warwick discussed in a meeting with DG Employment opportunities and concrete actions to maximize the impact of the project on a European level.
Identity Transformation for Public Administration: Presentation at Professional Knowledge Management Conference
This year's edition of the Professional Knowledge Management conference series has been hosted by Karlsruhe Institute of Technology and FZI Research Center for Information Technologies in Karlsruhe. Christine Kunzmann and Andreas Schmidt presented the project as part of a workshop on knowledge management in public administration. While still a lof of approaches in this area are focussed on skills and well-defined competencies, the EmployID contribution has emphasized the importance of a more holistic perspective of learning how to shape change. There was particular interest in the work on facilitation skills and their transferrability to other areas of interest.
The contributed paper is available from here (in German).
In sunny Zagreb, the project has presented its third year's results to the reviewer panel. The Croatian Employment Service has hosted the meeting and offered insight into the effects of EmployID on practioners and management. The presentation of increasing adoption of the tools and associated evaluation data, the appearance of traces of strong organizational impact, and the clear and strong sustainability drive have again convinced about the project's good progress. The reviewers suggested to intensify the efforts towards wider European impact and, particularly, to maximize the findings from the collected evaluation. This will guide the project in its final year.
We successfully launched our MOOC (Massive Open Online Course) on the Changing World of Work. The 6 weeks course is running on the EMMA MOOC platform and you can still sign up for it. Just follow the link: https://platform.europeanmoocs.eu/course_the_changing_world_of_work_It covers many aspects related to professional identity transformation.
EmployID’s first train-the-trainer workshop on providing peer coaching training was held by Carmen Wolf and Pablo Franzolini from 7th to 8th March 2017 in Zagreb, Croatia. The participants were trainers, PES practitioners, HR specialists and coaches that work in different offices at CES.
The goal of the train-the-trainer workshop was to provide additional knowledge and skills of EmployID peer coaching to practitioners at CES who already participated in last year’s EmployID peer coaching kick-off workshop or the online-course or both. Another goal was to discuss and brainstorm on possible ways how to implement peer coaching process into business processes and into everyday work practice. The idea was to provide enough material and knowledge to provide further peer coaching training within CES. The workshop was a reaction on feedback from the previous workshop and online-course where some of the participants stated that they need additional knowledge and skills to provide further training into peer coaching.