In close cooperation with the Youth Employment Project and our associate partner GOPA mbH who supports the PES in Bosnia-Hercegovina, EmployID has shared its experiences. Katarina Ćurković from the Croatian Public Employment Service as well as Tomáš Šprlák, representative of the Slovak Public Employment service, which has co-operated with EmployID as an associate partner, have shared as part of a panel discussion their experiences on technology implementation projects and stressed the importance of new approaches and particularly the flexibility and the deep understanding of real needs of practitioners as a success factor.
Afterwards, a peer coaching workshop was organized with attendance from the different cantonal PES of Bosnia-Hercegovina. In this workshop which was moderated by the EmployID Consultancy Network member Ranko Markus, EmployID presented experiences and results from the Croatian and Slovakian perspective, and Mia Hadžiahmetović from the Youth Employment Project presented their adaptation of peer coaching, inspired by the EmployID approach which focuses on a small-step transitions from existing practice and therefore concentrated on one-on-one coaching on their interactions with clients. During the workshop, particularly skills of practitioners required to use modern technologies and overcoming existing gaps were focus of the discussion, which is also the main challenge for expanding the reflective community platform in BIH.
Overall, the event provided interesting perspectives on sustaining the achievement of EmployID and transition to a post-funding period under the umbrella of the EmployID Consultancy Network.