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The world of work is undergoing fundamental transformations. We see technological developments such as digitization and automation in an ever-increasing number of sectors and intensity. Companies and public sector organisations have to reshape their value creation processes and guide their employees to new job roles, creating an uncertain outlook. Are your team members embracing and shaping change, or are they being driven by it?

The ability to utilize modern technologies and methods is just the surface. Overcoming resistance to change, stressful conflicts, and lack of openness are major road blocks. We also need to look at a deeper level of learning. Employees need to rethink their job roles, the relationship to others, and what good work means to them. Leaders need to take new approaches to match the new responsibilities.

This indicates the importance of the professional identity of individuals and occupational groups. Employees are often not given spaces to engage in conversations and transform their identity, to consider the emotional aspects of their work, or to acquire the skills for moving from a problem focus to a solution focus and help each other in their learning process.

In this short book, we look at the role of technology for learning in the workplace to support identity transformation.

Get it from here.

In close cooperation with the Youth Employment Project and our associate partner GOPA mbH who supports the PES in Bosnia-Hercegovina, EmployID has shared its experiences. Katarina Ćurković from the Croatian Public Employment Service as well as Tomáš Šprlák, representative of the Slovak Public Employment service, which has co-operated with EmployID as an associate partner, have shared as part of a panel discussion their experiences on technology implementation projects and stressed the importance of new approaches and particularly the flexibility and the deep understanding of real needs of practitioners as a success factor.

Afterwards, a peer coaching workshop was organized with attendance from the different cantonal PES of Bosnia-Hercegovina. In this workshop which was moderated by the EmployID Consultancy Network member Ranko Markus, EmployID presented experiences and results from the Croatian and Slovakian perspective, and Mia Hadžiahmetović from the Youth Employment Project presented their adaptation of peer coaching, inspired by the EmployID approach which focuses on a small-step transitions from existing practice and therefore concentrated on one-on-one coaching on their interactions with clients. During the workshop, particularly skills of practitioners required to use modern technologies and overcoming existing gaps were focus of the discussion, which is also the main challenge for expanding the reflective community platform in BIH.

Overall, the event provided interesting perspectives on sustaining the achievement of EmployID and transition to a post-funding period under the umbrella of the EmployID Consultancy Network. 

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Dr. Alan Brown and Dr. Jenny Bimrose presented the concept of Identity Transformation and led the discussions on the workshop with HZZ PES practicioners. Specific use cases were worked on, presented and discussed and conclusions were presented by the participants about the possibilities of implementing tools and interventions to support the Identity Transformation. Find the presentation under this lines. 

Pablo Franzolini and Carmen Wolf facilitated the Peer Coaching HZZ Trainers workshop at Split, Croatia on 9th of May 2018. An observation sheet was used to provide feedback to the implementaton of the Peer Coachig process (idea that came from the experience of DWP, one of out EmployID project partners). 

Disclaimer: The following article does not necessarily reflect the official opinion of the Central Office of Labour, Social Affairs and Family. 

Author: Tomas Sprlak, Service Manager, Guidance and Counselling Department of the Central Office of Labour, Social Affairs and Family.